How to Deal with Headache Tenants: Tips for Landlords
- Dan Albasry
- Mar 28, 2023
- 3 min read
Updated: Mar 31, 2023

As a landlord, dealing with headache tenants is an unfortunate reality that can cause unnecessary stress and complications. Problematic tenants can range from those who consistently pay rent late, cause property damage, or violate the terms of their lease. In this blog post, we'll explore effective strategies for handling headache tenants and maintaining a peaceful rental property environment.
Clear Communication:
Establishing open lines of communication with your tenants is crucial. Address any issues or concerns as soon as they arise, and always document your conversations in writing. Being proactive and responsive can prevent minor problems from escalating into major conflicts.
Know Your Rights and Responsibilities:
Familiarize yourself with the landlord-tenant laws in your jurisdiction. Understanding your rights and responsibilities will help you navigate disputes and protect yourself from potential legal issues. If you are in Ontario, The Residential Tenancies Act (RTA) is the provincial legislation that governs landlord and tenant relationships in Ontario.
Enforce the Lease Agreement:
Ensure that all tenants sign a detailed lease agreement outlining the rules and expectations for residing in your property. If a tenant violates the terms of the lease, act promptly and follow the appropriate legal procedures for addressing the issue.
Document Everything:
Maintain detailed records of all interactions with your tenants, including rent payments, maintenance requests, and complaints. This documentation can serve as evidence should any disputes arise or if you need to pursue legal action.
Mediation and Conflict Resolution:
If problems persist, consider using mediation or conflict resolution services to help facilitate a resolution. These professionals can help both parties reach a mutually agreeable solution, avoiding the need for costly and time-consuming court proceedings. The Landlord and Tenant Board in Ontario offers mediation services free of charge to landlords and tenants.
Seek legal advice:
If you're still having trouble resolving the issue with your tenant, it may be time to seek legal advice. A lawyer who specializes in landlord and tenant law can help you understand your legal options and represent you in court if necessary.
If you are in Ontario, consider these resources:
The Landlord Self-Help Centre is a non-profit legal clinic that provides information and support to Ontario landlords. They offer a range of resources, including guides on how to deal with difficult tenants, sample letters and forms, and information about the eviction process.
Ontario Landlords Association is another resource for landlords in Ontario. They offer a variety of services to help landlords manage their properties, including credit checks on potential tenants, a rental lease wizard, and a tenant screening tool.
The Law Society of Ontario offers a referral service to help you find a lawyer who can assist you.
Eviction:
If all else fails and the tenant continues to create problems, eviction may be the solution. Be sure to follow the proper legal process for eviction, as outlined by the laws in your area, and seek legal advice if necessary. In Ontario, there are specific rules around evicting tenants, and landlords must follow these rules carefully to avoid legal issues. It may be helpful to speak with a lawyer who specializes in landlord-tenant law. The Law Society of Ontario provides a referral service to help you find a lawyer in your area.
Consider selling your property:
If dealing with difficult tenants is causing you too much stress and frustration, you may want to consider selling your rental property. Oakmar is a real estate investment company that specializes in buying off-market properties in Ontario. We offer a hassle-free, confidential selling experience and can make you a fair cash offer for your property without realtors, banks or conditions. We will help you sort out the issue of problem tenants in a manner that best meets your needs.
Conclusion:
Dealing with headache tenants can be a challenging aspect of property management, but by employing effective communication, enforcing lease agreements, and understanding your rights as a landlord, you can create a more harmonious rental environment. Always remember that professional help is available, whether it be through mediation services or legal counsel, to assist in resolving conflicts and protecting your investment.
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